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If you are our existing customer, please send your support requests to support@vividworks.com.

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Frequently Asked Questions

What is a 3D product configurator, and why might my brand need one?

Our 3D configurator is an interactive tool that lets your customers build and customize online, almost from scratch, in real-time.

The VividWorks’ visual configuration and pricing features display every possible product variant and combination, showing buyers exactly what they’re building in 3D while your sales team gets instant, 100% error-free quotes every time.

See our 3D product configurators in action.

3D configuration reduces guesswork and boosts buyer confidence, and it works.

Clients using VividWorks have reported:
20–30% faster sales cycles,
2X faster in closing qualified deals,
lower errors,
and up to 30% higher conversion rates for websites.

Whether you’re selling modular fixtures or complex furniture, our 3D configurator turns slow manual quoting into a seamless, visual buying experience.

Why is VividWorks the best partner for me?

For over 20 years, we've helped businesses sell configurable products using advanced 3D technology. We work closely with our customers to shape our roadmap and keep improving the platform. We understand your business and your needs and we can help you get there. Let's connect and talk it through.

How does VividWorks work?

As you pick options, the 3D model updates instantly, invalid combinations are blocked, and pricing and quotes update automatically.

What products can I configure with VividWorks?

Complex, modular products across industries such as furniture, industrial equipment, and building products.

How quickly can I implement a 3D configurator?

Implementation time varies with complexity, but the VividWorks team provides a clear scoping process and project plan. We work closely with your team throughout the setup to meet your launch timeline. Check out our Process page to learn more about our process in detail.

How much does the 3D configurator cost?

Pricing depends on your products, complexity, and integrations. Book a call to see which setup best fits your business needs.

Which integrations are supported?

You can place the configurator on any website, eCommerce platforms like Shopify, Magento, WooCommerce, ERPs, CRMs, and other enterprise sales and order-handling systems. We maintain certain integrations as ready-made/off-the-shelf, and you can check for more details here.

Can I see examples or case studies?

Sure! Feel free to check out our customer stories showing how companies like Blå Station, Montana, New Works and others transformed their processes with our 3D configurator. And our Showcase page lists the recent examples of the configurators we built for clients.

Are you using AI, and how?

We're developing AI capabilities to simplify room planning and product configuration. Our focus is on practical tools that reduce manual work and support real, configurable products, not just AI-generated content. Contact us to learn more

What does Configure, Price, Quote (CPQ) mean?

CPQ stands for Configure-Price-Quote which is a process for automating the process of selling configurable, modular products. Doing it visually (as in Visual CPQ) helps the user to see the configuration. True 3D helps to see a product with as much detail as feasible. The process helps you to automate configuration of complex, customizable, modular products  and provide pricing and quotation to speed up the process. As a result you get error-free orders and less returns.

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